Security and Privacy
We are committed to providing secure Internet service through security and encryption technology. We use 128-bit encryption technology, to protect the information you provide over the Internet. You can tell that the session is secure when you see a locked padlock displayed at the bottom of most browser windows. Since all the information being passed through this secured site is encrypted, only we can decipher the application information.
Using the unique, secure log-in and password established at account registration, cardholders can enter the site, view their own account information, and make payments on their account.
If you have a missing credit card, report it immediately to our 24-hour Customer Service number located on the Contact Us page. This number is also printed on your monthly billing statements. Your card will be canceled and a new one mailed to you.
You will not be liable for any unauthorized use that occurs after you notify us. You may, however, be liable for unauthorized use that occurs before your notice to us. In any case, your liability will not exceed $50. In New York, you will not be liable for unauthorized use of the Card that occurs prior to the Effective date. If you suspect your card has been stolen you should call us right away at the number shown on the Contact Us page.
If you have a problem with the quality of property or services that you have purchased with your credit card; and you have tried in good faith to correct the problem with the merchant, call us at the number shown on the Contact Us page.